FB88 Privacy Policy – Your data is our greatest responsibility

1. Introduction – Who We Are & Why This Policy Exists

FB88 ("we", "the platform") is one of Bangladesh's most trusted online gaming platforms. We believe protecting user privacy is not just a legal obligation—it is a core ethical commitment.

This Privacy Policy ("Policy") explains how FB88 collects, uses, stores, and protects information gathered through its website, mobile app, and other digital channels. By using FB88, you agree to this Policy.

If you have any questions after reading this Policy, our support team is available 24/7 to assist you.

2. What Data We Collect

2.1 Information You Provide Directly

Information you provide directly during registration and while using the platform:

• Full name, date of birth & gender
• Email Address & Mobile Number
• Residential address & country
• Payment details (bKash/Nagad number, bank details—full card numbers are not stored)
• KYC documents (NID, passport, proof of address)

2.2 Automatically Collected Data

When you use FB88, certain information is collected automatically:

• IP address & device information (OS, browser version)
• Login times, session duration & gaming history
• Geolocation (country and city level only)
• Cookies & tracking pixels (see the Cookies section for details)

3. How Your Data Is Used

FB88 uses your information only for the following purposes:

3.1 Service Delivery & Improvement

• Creating, managing, and securing your account
• Processing deposits, withdrawals, and other financial transactions
• Managing bonuses & promotional offers
• Diagnosing and resolving platform bugs, errors & performance issues

3.2 Security & Compliance

• Fraud prevention & anti-money laundering (in compliance with AML/KYC regulations)
• Preventing Account Hacking & Unauthorized Access
• Meeting legal obligations & regulatory reporting

3.3 Communication & Support

• Providing customer support & resolving issues
• Sending transaction confirmations and security alerts
• Notifications for relevant bonuses & offers (with your consent)

4. Data Sharing – With Whom & When

Fb88 does not sell your data to third parties. However, limited information may be shared in specific circumstances:

4.1 Service Provider Partners

To operate FB88's services, limited data is shared with trusted technology and payment partners—strictly for their designated functions. All such partners are bound by rigorous confidentiality agreements.

4.2 Legal Obligations

Data may be disclosed in response to a court order, regulatory investigation, or other legal requirement. Where possible, you will be notified in advance.

4.3 Business Changes

In the event of an acquisition or merger, user data may be transferred to the new operating entity. In such cases, all terms of this Privacy Policy will continue to apply.

5. Security Measures

FB88 employs multiple layers of security to protect your data:

5.1 Technical Security

• TLS 256-bit Encryption: On all data transmissions.
• AES-256 Encryption: On stored sensitive data.
• Two-Factor Authentication (2FA): At login and withdrawal.
• Firewall & Intrusion Detection: Active 24/7.
• Regular Penetration Testing: Every quarter.

5.2 Response to Data Breaches

In the event of a data breach, FB88 will take immediate action:

• Affected users will be notified within 72 hours of the incident being identified.
• Immediate technical measures will be taken to minimize potential damage.
• Relevant regulatory authorities will be notified as required.

6. Cookie Policy

FB88 uses cookies to keep the website and app running smoothly and to improve your experience. Cookies are small data files stored on your device.

You can disable optional cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain site functionalities.

7. Data Retention Period

Fb88 does not retain your data longer than necessary. Specific retention periods are defined for each data type:

• Active Account Data: For as long as your account remains active.
• Financial Transaction Records: 7 years as required by law.
• KYC Documents: 5 years after account closure.
• Communication History: 3 years.
• Marketing Data: Deleted immediately upon withdrawal of consent.

Once the retention period expires, data is securely and permanently deleted or anonymised.

8. Your Data Rights

Under GDPR and international data protection laws, you have the following rights:

To exercise these rights, support@fb88-baji.comto email us. We will respond within 30 days.

9. Protection of Minors

FB88 strictly does not provide services to anyone under the age of 18. We do not knowingly collect any data from minors.

If we are notified that a minor has opened an account, that account will be immediately closed and all associated data permanently deleted.

10. Policy Updates

Fb88 may update this Privacy Policy from time to time. For significant changes:

• You will be notified by email at least 7 days before any changes take effect.
• A notification will be displayed on the platform.
• The "Last Updated" date at the top of the page will be revised accordingly.

Continued use of FB88 after any changes will be considered acceptance of the updated policy.

11. Contact & Complaints

For any privacy-related questions, requests, or complaints, please contact our Data Protection Team:

If you are not satisfied with our response, you may escalate your complaint to the relevant regulatory authority.